Terms and Conditions

1. IDENTITY

1.1 Bridle2fit is a brand name of Bridle2fit International BV.
1.2 Bridle2fit is located at Bevelandsestraat 186 in The Hague. The e-mail address is [email protected]. The Chamber of Commerce number is 69215006.

2. APPLICATION OF THESE CONDITIONS

2.1 These conditions apply to all agreements made by Bridle2fit.
2.2 Deviations from these general terms and conditions or additions to them are only valid if agreed in writing.

3. OFFER, OFFERS AND PRICES

3.1 All offers and/or quotations are without obligation, unless stated otherwise. The stated prices apply to delivery from the Bridle2fit address.
3.2 Bridle2fit carefully describes the product range and uses product images. If an error in the product range is clearly a mistake, Bridle2fit is not bound by it.
3.3 Data in printed matter, mailings, advertising and price lists are subject to change, changes in price and model as well as printing and typing errors reserved.
3.4 All product prices mentioned are exclusive of shipping costs.

4. THE AGREEMENT

4.1 The agreement is concluded when the customer agrees to the offer and the associated conditions, and when Bridle2fit has confirmed the agreement in writing.
4.2 Bridle2fit may, within legal frameworks, ascertain whether the customer can meet his payment obligations and whether there are other obstacles to responsibly entering into the agreement. If Bit2fit has good reasons on the basis of this investigation not to enter into the agreement, Bridle2fit is entitled to refuse an order or request or to attach special conditions to the execution.
4.3 All agreements are concluded on the basis of the prices applicable at the time of conclusion.

5. RIGHT OF WITHDRAWAL

5.1 A product may be returned within 14 days of delivery. The customer will receive his payment back within 14 days of receipt of the return shipment.
5.2 During the cooling-off period, the customer will handle the product and packaging with care. The starting point here is that the product may be handled and inspected in the same way as would be allowed in a store.
5.3 The customer is liable for the depreciation of the product that is the result of handling the product in a way that goes beyond what is permitted in paragraph 2. In the event of depreciation of the product during the cooling-off period, the customer does not lose the right of withdrawal.
5.4 Bit2fit may ask the customer about the reason for withdrawal, but not oblige him to state his reason(s).5.5 If the customer makes use of his right of withdrawal, he will notify Bridle2fit of this verbally, in writing or by means of the online form (www.bridle2fit.com/returns) within the cooling-off period.5.6 If the customer makes use of his right of withdrawal, he will return the product as soon as possible, but no later than 14 days, with all accessories supplied, if possible in its original condition and packaging, and in accordance with the instructions provided by Bit2fit. The shipping costs are for the account of the customer.5.7 If the customer has ordered several products in one order, the cooling-off period starts on the day the last product was received by the customer, unless otherwise agreed in writing.

6. DELIVERY

6.1 The shipment will take place in the manner indicated by Bridle2fit. If the customer wishes to receive a shipment in a different way, the extra costs associated with this are for his account.
6.2 Bridle2fit is entitled to deliver an order with multiple products in parts. Bridle2fit will inform the customer of this in writing in good time.
6.3 If the delivery is delayed, or if an order cannot be executed or can only be partially executed, the customer will receive a message no later than 30 days after he placed the order. In that case, the customer has the right to terminate the agreement without costs and the amount paid by the customer will be refunded.
6.4 The risk of damage and/or loss of products lies with Bit2fit until the moment of delivery to the shipping address specified by the customer, unless otherwise agreed in writing.

7. PAYMENT

7.1 Unless otherwise stipulated in the agreement or additional conditions, the amounts owed by the customer must be paid within 30 days after the conclusion of the agreement.
7.2 The customer has the duty to report inaccuracies in provided or stated payment details to Bridle2fit.
7.3 If the customer does not meet his payment obligation(s) on time, after Bridle2fit has pointed out the late payment to him and Bit2fit has granted the customer a period of 14 days to still meet his payment obligations, after failure to pay within this 14-day period, the customer owes the statutory interest on the amount still owed and Bridle2fit is entitled to charge the extrajudicial collection costs incurred by him. These collection costs amount to a maximum of:

• 15% on outstanding amounts up to € 2,500;–;
• 10% on the subsequent € 2,500;– and
• 5% on the next € 5,000;– with a minimum of € 40;–.

Bridle2fit may deviate from the stated amounts and percentages in favor of the customer.

8. WARRANTY

8.1 A manufacturer’s warranty of 1 year applies to the products supplied by Bridle2fit, unless explicitly stated otherwise. The manufacturer’s warranty covers manufacturing defects, material defects and stitching.
8.2 Excluded from the manufacturer’s warranty are:

• Stones, pearls or other glued or stitched decorative objects;
• Normal wear and tear as a result of daily use;
• Damage as a result of external violence (such as horse teeth, nails, screws, sanding or pulling);
• Damage as a result of injudicious or improper use;
• Products that have been repaired by a third party;
• Discoloration as a result of the effect of light;
• Negligence on the part of the customer in the maintenance of the delivered goods;
• Any other external cause.

8.3 If the right to a manufacturer’s warranty as referred to in paragraphs 1 and 2 applies, the customer is entitled to repair, replacement, dissolution and/or price reduction.8.4 If the customer wishes to claim the manufacturer’s warranty, he must notify Bridle2fit of this in writing as soon as possible.

10. FORCE MAJEURE

10.1 In these conditions, force majeure is understood to mean, in addition to what is understood in law and jurisprudence, all external causes, foreseen or unforeseen, over which Bridle2fit cannot exercise any influence, but as a result of which Bit2fit is unable to fulfill its obligations. Bridle2fit also has the right to invoke force majeure if the circumstance that prevents (further) fulfillment of the agreement occurs after Bridle2fit should have fulfilled its obligation.
10.2 During the period that the force majeure continues, Bridle2fit may suspend the obligations under the agreement. If this period lasts longer than two months, either of the parties is entitled to terminate the agreement, without any obligation to compensate the other party for damage.
10.3 If Bridle2fit has already partially fulfilled its obligations under the agreement at the time of the commencement of the force majeure, or will be able to fulfill them, and the fulfilled or to be fulfilled part has independent value, Bridle2fit is entitled to invoice the already fulfilled or to be fulfilled part separately.