We won’t be satisfied until you are.
Is a product not meeting your expectations? We’re only satisfied when you are, so returns are no problem at all!
How do I return a product?
- Please return your products to: Bridle2Fit, Bevelandsestraat 186, 2583 JB The Hague
- Please include a copy of your order confirmation with the package. On your order confirmation, please write “return” and the bank account number to which we can credit the amount.
Things to consider
- If you wish to return a product, please ensure you have completed the return form on this page or notified us by email (info@bridle2fit.com) of your intention to return the product within 14 days of receiving it.
- Ensure the product is in its original packaging and carefully packed, include the invoice with your return, and send your return within 14 days.
- After processing your return, you will receive the refund within 14 days.
- Unfortunately, we cannot credit returns that are not carefully packaged or arrive damaged.
- Please note: the cost of return shipping is at your own expense!
Do you have any questions? Please contact us.
In three steps
Here’s how returns work
Report Your Return
Please fill out the form on the right no later than 14 days after receiving the product.
Return your package
Please include a copy of your order confirmation, write “return” on it, and include your bank account information. You are responsible for the cost of returning the item.
You’ll get your money back
Once your return has been processed, you will receive a refund within 14 days.